The Best Western Primrose Hotel offers a wide array of services and facilities to enhance your stay. From keeping up with your morning workout, to ensuring your suit is pressed for tomorrow’s meeting,  the Best Western Primrose Hotel offers guests a true full service experience. 

Outdoor Pool and Saunas

Relax and enjoy and afternoon of lazing by the pool on a hot summer’s day.  The Best Western Primrose Hotel is proud to feature one of the few remaining outdoor pools in the city.  This rooftop heated outdoor pool is serviced by a team of certified lifeguards.  Complete with change rooms, towel service and shower facilities, it’s the ideal place to unwind with the family after a day sightseeing, or a quiet moment to catch up on some reading.  Open June through Labour Day weekend, weather dependant.

Also situated in the pool area are our men’s and women’s cedar saunas.  The perfect place to unwind and recharge after a busy day.  The saunas as available year round and are accessible with your room key.

Fitness Facilities

Keep up your daily exercise routine in our fitness centre, featuring both a cardio and weight room.  Our cardio room offers a variety of the newest exercise equipment, including a treadmill, both an upright and incumbent bike, elliptical, and stair climber.  Our weight room features a multi station complete weight machine as well as free weights and exercise balls.  There is also ample space to stretch out for yoga and pilates routines. 

If your workout routine involves the outdoors, we offer a city map which includes scenic jogging, bike and rollerblading routes.

Tim Horton’s

“Always fresh and Always there”, enjoy the truly “Canadian” taste of Tim Horton’s located in the lobby.  Enjoy a freshly brewed coffee with one of their many pastry items.  Great for those on the run!

Gift Shop

Located in the lobby, our in house gift store offers a wide variety of snacks, souvenirs and sundries.

Parking and Traffic

Read more about our Parking and Traffic information.

Dry Cleaning and Laundry

The Best Western Primrose Hotel offers guests the convenience of same day dry cleaning and laundry service.  Using the bag provided in your room, simply drop off your items before 8:30am at the front desk and it will be returned by 5:30pm the same day.  Dry cleaning services are available Monday through Saturday with the exception of holidays.

WiFi Network

The Best Western Primrose Hotel is equipped with high speed wireless internet access in all guest rooms and public areas.  Please see the front desk for guest log in information.

Business Centre

For those not traveling with a computer, we offer a complimentary business centre located on the 2nd floor.  Accessible 24 hours a day with your room key, the business centre offers computers with internet access and printing capabilities for guest use.  Photocopying and Faxing can also be arranged through the front desk for a small fee.

Concierge Services

Our hotel concierge can assist you with a host of services, including transportation, luggage assistance, ticket purchases and dining recommendations.  Our concierges are available daily at the kiosk located beside the front desk.

EV Charger

We have partnered with Sun Country Highway who sells the most powerful EV Chargers on the market.  Visit for more information.

Primrose Restaurant and Bar

Find a Room